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By dr.andy, on July 18th, 2011
LaFollette Eye Clinic on the Receiving End of Great Customer Service From Ophthonix Regional Manager
 Dr. Andy and Laura Ammarell, Ophthonix Regional Manager Last week the doctors and staff at LaFollette Eye Clinic had the opportunity to meet with Laura Ammarell, our regional manager with Ophthonix, the company behind the iZon High Resolution Lenses. It was a treat for everyone involved.
Laura did not simply stop by to provide lunch or sell product, as many vendors do. Instead, she leveraged her time in our office and got to work. She met with three distinct teams. She discussed the technical aspects of the remarkable iZon high definition lens with our doctors. She also assisted training our paraoptometrics to make the best use of the Z-View Aberrometer. This technology creates the iPrint, which is the personalized measure of aberrations (distortion) unique to each individual. Laura then reviewed real world benefits for patients with the team in The Eyewear Gallery.
What’s the big deal, you may ask? Like you, we experience different levels of customer service day in and day out. And when you’re as focused on delivering legendary customer service as we are it’s easy to spot the companies that deliver, and those that are cutting corners. All too often it’s the latter. So it’s not only refreshing to receive the same great service we try to provide for every patient, it’s also important because Laura has taught us a valuable lesson in customer service that we plan on applying the next time you visit.
Laura’s visit to our clinic was purpose-driven. We strive to sell lenses that provide excellent vision, and she knows that. So she took the time to educate us about high definition vision. By the same token, we know you trust us to provide you with clear, comfortable vision. So now we can and will take the time to educate you and help you achieve that.
The next time you visit, find out if you’re a candidate for iZon high definition lenses. You may be one step closer to seeing more clearly, vividly, and comfortably than ever before.
If you want to learn a little more about iZon lenses, click here.
By dr.andy, on November 4th, 2010
At LaFollette Eye Clinic, your eye health is our primary concern. We continually update our technology to provide you with exceptional care for your vision and eye health. Below you will see some of the instruments we use for diagnosing and treating a host of eye conditions.
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Z-View Aberrometer
Our doctors use this to measure your iPrint, or unique eye shape. This data can then be used to make custom High Definition iZon lenses, which reduce glare and distortion, and provide you with unparalleled High Definition Vision. |
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Foresee PHP Vision Analyzer
Our doctors use this painless, non-invasive visual analyzer to detect early signs of wet macular degeneration, the most devastating type of the disease. |
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Canon Digital Retinal Camera
The pinnacle of imaging technology with reduced brightness, improved comfort, and shorter exams, this camera allows your doctor to screen and record data for many illnesses, allowing for better overall care. |
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Humphrey Visual Fields Analyzer
This vision analyzer helps our doctors assess your optic nerve function. It is useful in diagnosing and treating numerous anomalies such as glaucoma, stroke, tumors, and transient visual changes. |
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Optical Coherence Tomographer
A scanning laser ophthalmoscope that provides our doctors with valuable microscopic imagery of your retinas. We use this technology to diagnose and treat numerous eye diseases, including glaucoma, macular degeneration, and diabetic retinopathy. |
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Smart Look Smart Mirror
This software system allows our team in The Eyewear Gallery to show you images of yourself wearing different designer eyewear, as well as to demonstrate how lens types and treatments can improve vision and appearance. This is especially helpful when your eyes are dilated, or if you have a strong prescription. |
By dr.andy, on November 4th, 2010
At Lafollette Eye Clinic, our doctors and staff have over 150 years combined experience in eye care. Several of our team members have additional certifications such as opticianry, paraoptometry, and nursing. Our friendly, caring team of eyecare professionals is uniquely qualified to fulfill your eye care needs.
By dr.andy, on October 2nd, 2010
For over twenty years we have been the first choice in eye care for thousands of patients, and we are delighted that you have chosen LaFollette Eye Clinic for your eye care needs.
As a nationally recognized eye clinic, we are dedicated to every aspect of your eyes including vision, fashion, health, and comfort. Our mission is to provide our patients with the highest quality eye care available anywhere.
Our experienced doctors and eye care professionals use the latest technology to diagnose and treat numerous eye diseases, all while providing the same legendary customer service that keeps our patients returning from as far away as Ohio, Texas, and Florida.
Thank you for visiting our website. Don’t forget to join us on Facebook and Twitter; all our friends are eligible for monthly awards! And if you have any questions, please call or contact us. We’re always excited to show you why LaFollette Eye Clinic is Clearly the Best in Sight.
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